Set in 58 acres of parkland at the end of a magnificent sea loch, The Torridon has one of the most spectacular and idyllic locations in the country.
What Dan, his wife Rohaise and the team have created in the Torridon is awesome. So remote with the challenges of staffing and weather and access and much more, yet they have an incredible reputation. As treasurer of the Master Innholders, Chairman of Pride of Britain Hotels and Director of Luxury Scotland Consortium Dan’s also got a pretty broad perspective and some great nuggets of wisdom for all in hospitality. Not bad for a city trader with no desire to work anywhere near hospitality when he first set off on his career.
Dan and I touch on creative thinking when it comes to recruiting and retaining staff in such remote locations, sustainability and kitchen gardens, diversifying styles of accommodation, rapidly switching target markets, the visit from the BBC team and the subsequent incredible exposure, as well as setting up an outdoor pursuits business in a beautiful and remote part of the countryside.
I loved chatting with Dan and have a huge amount of respect for his business acumen and generally just being a great example of another awesome Human of Hospitality. As so many of us do, Dan is working in the industry for the right reasons. Yes, absolutely a good businessmen, but more than that a good human, with a desire to serve not only his guests, but the industry at large, whilst developing a team that can go off out into the broader world of hospitality.
Check out the Torridon on the BBC show via the Iplayer
Learn more via the Torridon website, follow Dan himself on Twitter or see some beautiful photos via their instagram page. And don’t forget to sign up for the weekly newsletter via the podcast website.