Exclusive is a superb example of what can be achieved in the genuine world of hospitality when not dominated by venture capitalists or short term city demands. Exclusive is family owned. They take a long term view, are not hugely leveraged and as you’ll hear in this conversation Danny is a genuine human with a sincere love of the hospitality sector.
Danny has also been very helpful in helping England win the Rugby Wold cup, but I’ll let him tell that story.
We touch on Danny’s role as the Chair of Master Innholders and what that has meant to him, UK Hospitality comes up again and we get into the details of the operational changes Exclusive have made in re-opening after Pandemic lockdown. The customer and team response to those changes has been positive, but Danny and I also chew the fat on our expectations of trade as we flip from leisure to business in autumn. Even Christmas comes up in this wide ranging and enjoyable conversation with one of the good eggs.
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