in this Coronavirus special I’m catching up with Andrew, Executive Director of some incredible hotels under the Iconic Luxury Hotels group. I first met Andrew on this very only podcast a few months ago.
Since then so much has changed in both of our lives that I wanted to catch up and discuss how he and the business are navigating through the pandemic. Initially it was thought that the country hotels may ride out the storm as guests looked for long term stays away from the city. But soon all venues were closed, over 800 of the team are furloughed and Andrew is back to answering phones and walking the corridors of deserted venues.
We discuss how this may end and what it will take to trade out the other side, as well as some of the fun ways they are keeping their team engaged during the extended shutdown. Andrew is a calm and rational chap who shares some good perspectives on what all this means for both his business and the wider industry.